General software FAQ

The default one is https://warnings.cod.edu/ but you can also use https://warnings.allisonhouse.com/.  This one is available free of charge without an AllisonHouse Subscription.

To use it, you must first have version 2.60 or later of either GR2Analyst or GRLevel3. To toggle it on or off, look for the “T” symbol on the toolbar.  You can toggle it on or off. GREarth has had…
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Short answer… no, and never will be. Long answer… Mike Gibson is a Windows developer.  He has focused, and indicated that he will continue to focus, on Windows/Intel (WinTel) only development.  Furthermore, GR products rely on libraries and technologies that…
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Check your radar status here… Level 2 data: http://radar2pub.ncep.noaa.gov/ Level 3 data: http://radar3pub.ncep.noaa.gov/ AllisonHouse customers… Level 2: https://www.allisonhouse.com/pages/status/level2 Level 3: https://www.allisonhouse.com/pages/status/level3 If all are current: try to close and restart your software, followed by your computer.  If none of that…
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While there was once an add-on called GRSweep available to add a fake sweep, it is no longer available publicly, and if you manage to get it, it is not supported in any way whatsoever. That said, the answer is…
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Officially, no, you cannot run it on a Mac. However, the best option would be to run a copy of Windows via virtualization (VMWare Fusion or Parallels Desktop are recommended) or Boot Camp, which is a separate Windows partition on…
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No. Due to hardware and Windows RT limitations, you can only do so if you have a Surface Pro (including the SP2, SP3, and SP4).  The new Surface 3 will support GRLevelX software as that will run Windows 8.1 and…
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Install the proper video drivers for your video card (on-board or dedicated). If you have Vista, Win7, or 8.x, you DO NOT need to install DirectX, and attempting an install will potentially break what is there, forcing an OS re-installation. …
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The lost key retrieval service is at http://www.grlevelx.com/lostkey — you must have access to the email you originally purchased the software with.  This is also why Gibson Ridge (and our group) strongly recommends saving all emails from the time of…
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This is a request from Mike Gibson, owner of Gibson Ridge. Based on this request (however stupid people may think of it), we are subject to Mike’s wishes. However, Mike has allowed us to post the updater links in our…
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